Email: info@cgreencollege.com Phone: 020348855020

Privacy Policy

Clarence Green College ("the College", "we", "our" or "us") is committed to protecting your privacy and ensuring that your personal information is processed fairly, lawfully and transparently. This Privacy Notice explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Clarence Green College is an independent education and training provider delivering vocational qualifications, professional development programmes and adult education.

Data Controller

Clarence Green College

Email: info@cgreencollege.com

Website: www.cgreencollege.com

Information We Collect

Depending on your relationship with us, we may collect:

  • Name

  • Address

  • Telephone number

  • Email address

  • Date of birth

  • Emergency contact details

  • Nationality and residency information (where required)

  • Identification documents where necessary

  • Qualification history

  • Employment history

  • Attendance records

  • Assessment and examination results

  • Learning support requirements

  • Equality and diversity monitoring information

  • Payment and billing information

  • Communications with the College

  • Website enquiry information

We only collect information that is necessary for providing our services or complying with legal obligations.

How We Collect Your Information

We may collect information when you:

  • Apply for a course

  • Complete an enquiry form

  • Register for training

  • Contact us by telephone or email

  • Attend interviews or assessments

  • Complete learner surveys

  • Visit our website

  • Participate in online learning

  • Apply for employment with the College

Why We Process Your Information

We use your personal information to:

  • Process course applications

  • Deliver education and training

  • Register learners with awarding organisations

  • Monitor learner progress and achievement

  • Provide learner support

  • Arrange examinations and assessments

  • Issue certificates

  • Communicate important information

  • Process payments

  • Meet safeguarding responsibilities

  • Monitor quality and improve our services

  • Meet funding and contractual requirements

  • Comply with legal and regulatory obligations

Our Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests

  • Consent (where required)

  • Protection of vital interests

  • Public task where applicable

Special Category Data

Where necessary, we may process sensitive personal information, including information relating to health, disability, ethnicity or other protected characteristics, to:

  • provide appropriate learner support;

  • make reasonable adjustments;

  • fulfil safeguarding responsibilities;

  • comply with equality legislation; or

  • meet funding or regulatory requirements.

This information is handled securely and only by authorised personnel.

Sharing Your Information

We may share information with:

  • Awarding Organisations

  • Examination Centres

  • Regulatory bodies

  • Funding organisations

  • Local Authorities

  • External quality assurance bodies

  • Employers (where relevant)

  • Professional advisers

  • IT service providers

  • Government departments where legally required

We will never sell your personal information.

International Transfers

Your personal information is normally processed within the United Kingdom. If information is transferred outside the UK, appropriate safeguards will be implemented in accordance with UK GDPR.

Data Security

Clarence Green College uses appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss.

These measures include:

  • Secure password-protected systems

  • Encryption where appropriate

  • Restricted staff access

  • Secure cloud storage

  • Regular software updates

  • Staff GDPR training

  • Secure disposal of records

How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal, contractual or regulatory requirements.

Retention periods are determined by:

  • Funding requirements

  • Awarding Organisation rules

  • Financial legislation

  • Safeguarding obligations

  • Limitation periods for legal claims

Records are securely destroyed when no longer required.

Your Rights

Under UK GDPR you have the right to:

  • Be informed about how your information is used

  • Access your personal information

  • Request correction of inaccurate information

  • Request erasure in certain circumstances

  • Restrict processing

  • Object to certain processing

  • Request data portability where applicable

  • Withdraw consent where processing relies on consent

Requests can be made by contacting us using the details below.

Cookies

Our website may use cookies to improve user experience and analyse website usage.

You can control cookies through your browser settings.

Complaints

If you are unhappy with how we process your personal information, please contact us first so we can resolve your concerns.

If you remain dissatisfied, you have the right to complain to:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact:

Data Protection Lead

Clarence Green College

Email: info@cgreencollege.com

Website: www.cgreencollege.com

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legislation or our processing activities. The latest version will always be available on our website.